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How We Handle Your Data

We spell out how king1 handles account data, device logs, and payment checks from DANA, OVO, GoPay, and QRIS, so you know what stays on record before you…

Device logsPayment checksSupport chatEmail requests

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What We Collect And Why

king1 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect the details needed to run your account, confirm wallet activity, and answer privacy requests. That usually includes the email you use to register, login timestamps, browser and device signals, chat history, and payment confirmations from DANA, OVO, GoPay, and QRIS. We use that data

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to verify ownership, prevent duplicate access, and keep your request history accurate. Sharing, storage, and deletion depend on local law, and where local law permits we only pass records to service providers that help us process the request or maintain the account.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Where To Ask About Privacy

If you want a copy of the records we hold, want a correction made, or need help reading a consent screen, our team answers by email, WhatsApp, and in-site chat from 10:00…

Email Send your request from the address on file, and we will check the account record before we reply. Email works well for data copies, correction requests, and questions about what we store after login.

WhatsApp Use WhatsApp during our 10:00 to 22:00 WIB support window if you need a quick privacy answer. We may ask for matching account details, such as your registered email or recent login timestamp.

In-site chat Open chat from the footer on mobile or desktop when you want a live response inside your session. We keep that channel for consent questions, cookie settings, and request tracking.

STORAGE RULES

How We Protect Records

We keep privacy handling practical: only the records we need, only for as long as the request or account requires.

Data handling

We collect registration fields, login signals, and wallet confirmations only to run your account and answer requests. When you send a privacy message, we tie it to the record on file before making any change.

Cookies

Our cookies remember session state, language choice, and whether you have already seen a consent prompt. They help the site load correctly on Chrome, Safari, and mobile browsers without asking you to repeat the same step.

Account security

We check sign-in patterns, device type, and browser fingerprints to spot access that does not match your usual login path. If something looks unusual, we may ask you to confirm the registered email before we continue.

Retention

We keep account and support records only while they are needed for the request, a dispute, or a legal duty that applies to us. After that, we remove or archive them under the same retention rule.

Access requests

If you want to see the data we hold, send a request from the email on file and tell us what you want checked. We may ask one extra account question before we send a copy.

Change requests

You can ask us to correct your profile, update a contact field, or close an active account record. We will process the request after ownership checks, then confirm the change through your registered contact channel.

Common Questions About Privacy

If you need a straight answer before you open your account, this section covers what we collect, how we use it, and how you can ask for changes. We keep the answers tied to account records, device data, cookies, and support tickets, with the same process for mobile and desktop access. Where local law permits, we answer requests from the email address on file.

We collect the details needed to run your account, including your email, login time, device type, browser path, support messages, and payment confirmations. We do not ask for more than we need to verify and maintain the record.

Cookies help us keep you signed in, remember language settings, and make consent screens load correctly. They also let us spot session errors faster when you move between mobile and desktop.

Yes. Send the request from the email on file and tell us what you want copied. Where local law permits, we will return the stored account record and explain any part we cannot share.

We keep account, cookie, and support records only as long as we need them for service, dispute handling, or legal duties. After that, we delete or archive them under our retention rule.

Only staff and service providers who need the data to run your account, handle support, or process a request can access it. We limit that access and check ownership before we act on sensitive changes.

Use email, WhatsApp, or in-site chat and write from the contact linked to your account. We may ask for one extra check, then update the record and confirm the change to you.

How We Handle Your Data

Where To Ask About Privacy

How We Protect Records

Data handling

Cookies

Account security

Retention

Access requests

Change requests

Common Questions About Privacy

01 What data do you collect from me?

02 How do you use cookies on king1?

03 Can I ask for a copy of my data?

04 How long do you keep my records?

05 Who can access my personal data?

06 How do I ask you to change my details?

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